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Contact Us

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In person, by phone, online, or even live chat — Unitus member advocates are here to serve you. Get in touch with your local credit union today.

How can we help you today?

Report Fraud/Lost Card

Send Us a Message

Find a Branch or ATM

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Virtual Branch & Live Chat

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Get personalized support from out team of experts without traveling to a branch. We’re here to meet you, right where you are!

  • Apply for a loans
  • Get expert answers instantly, face-to-face
  • Open an account or maintain your accounts
  • Get help with mobile and digital banking, and more!

To get started with Live Chat, click the ‘Let’s talk!’ bubble at the bottom-right of this page.

 

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Report Fraud or Lost/Stolen Card

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  • If you suspect fraud on your account, immediately contact Unitus by calling 503-227-5571 or 1-800-452-0900 and follow the prompts for reporting a lost or stolen card. After business hours you can call 503-423-8315 or 1-800-422-3132 and choose option #2.
  • You can also turn your Unitus debit and credit cards on/off  instantly with Unitus Card Guard (iOS/Android).
  • Unitus will never ask for sensitive information such as your password, PIN or 3-digit security code. If you receive a call, text, or email from someone claiming to represent Unitus requesting this information, please do not respond.

More Ways To Get In Touch

Call Center

Hours

M-F: 7:30 a.m. – 6:00 p.m.
Sat: 7:30 a.m. – 4:00 p.m.
Sun: Closed

Main Phone Numbers

503-227-5571 or
1-800-452-0900
TDD: 503-423-8898

No need to remember a password. Use your voice to verify your identity when you call us using our ID-Go app.

Unitus Mortgage Questions

Hours
M-F: 9:00 a.m. – 6:00 p.m.
Sat: 10:00 a.m. – 3:00 p.m.
Sun: Closed

Phone
503-423-8713

Unitus Mortgage Servicing

(For Existing First Mortgage Only)

Hours
M-F: 5:30 a.m. – 9:00 p.m.
Sat: 5:30 a.m. – 2:00 p.m
Sun: Closed

Phone
1-877-877-8367

Mail

Unitus Community Credit Union
PO Box 1937
Portland, Oregon 97207

Fax

503-423-8345

If you are a third party looking to obtain a loan payoff or verify loan information please send a signed authorization to the following fax number: 503-423-8330

Appointments

Meet with a specialist at a location and time of your choosing. Schedule an appointment now.

Send Us a Message

Use this form to contact us by email. Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

If you need to send us sensitive information, please log in to online banking and click 'Messages' from the dropdown.

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Video Appointments

Click the “Let’s talk!” bubble to connect to a specialist now, or schedule an appointment for a time that is convenient for you.

Branch Appointments

Select a branch to get started!

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