Contact Us

In person, by phone, online, or even live chat — Unitus member advocates are here to serve you. Get in touch with your local credit union today.

How can we help you today?

  • Report Fraud/Lost Card

    If you suspect fraud on your account or have lost your Unitus card, contact us immediately.

  • Virtual Assistant

    Get Information / Leave a message for the Virtual Branch

  • Find a Branch or ATM

    Find a Unitus Branch, ATM, or CO-OP ATM near you

Virtual Branch & Live Chat

Get personalized support from our team of experts without traveling to a branch. We’re here to meet you, right where you are!

  • Apply for a loan
  • Get expert answers instantly, face-to-face
  • Open an account or maintain your accounts
  • Get help with mobile and digital banking, and more!

To get started with Live Chat, click the ‘Let’s talk!’ bubble at the bottom-right of this page.


Report Fraud or Lost/Stolen Card

  • If you suspect fraud on your account, immediately contact Unitus by calling 503-227-5571 or 1-800-452-0900 and follow the prompts for reporting a lost or stolen card.
  • You can also turn your Unitus debit and credit cards on/off  instantly with Unitus Card Guard (iOS/Android).
  • Unitus will never ask for sensitive information such as your password, PIN or 3-digit security code. If you receive a call, text, or email from someone claiming to represent Unitus requesting this information, please do not respond.

More Ways To Get In Touch

  • Call Center


    M-F: 7:30 a.m. – 6:00 p.m.
    Sat: 7:30 a.m. – 4:00 p.m.
    Sun: Closed

    Main Phone Numbers

    503-227-5571 or
    TDD: 503-423-8898

    No need to remember a password. Use your voice to verify your identity with id-go.

  • Unitus Mortgage Questions


    M-F: 9:00 a.m. – 5:00 p.m.
    Sat: 10:00 a.m. – 2:00 p.m.
    Sun: Closed



  • Unitus Mortgage Servicing

    (For Existing First Mortgage Only)


    M-F: 5:30 a.m. – 9:00 p.m.
    Sat: 5:30 a.m. – 2:00 p.m
    Sun: Closed



  • Mail

    Unitus Community Credit Union
    PO Box 1937
    Portland, Oregon 97207

  • Fax


    If you are a third party looking to obtain a loan payoff or verify loan information please send a signed authorization to the following fax number: 503-423-8330

  • Appointments

    Meet with a specialist at a location and time of your choosing. Schedule an appointment now.

Send Us a Message

Use this form to contact us by email. Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

If you need to send us sensitive information, please log in to online banking and click 'Messages' from the dropdown.

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