Contact Us

In person, on the phone, or via the website, Unitus Community Credit Union is here to serve you!

We've always looked to our members for valuable feedback regarding our products and service. Whether you have a question, complaint, concern, or suggestion we want to hear about it.

Unitus Contact Information
 

Locations and Hours
With 8 local branches and access to more than 30,000 surcharge-free ATMS – convenient access to your money in more places than you would expect.

Contact Us by Phone


Main Phone Numbers
503-227-5571 or 1-800-452-0900
TDD: 503-423-8898
Hours of Operation:
7:30 a.m. - 6:00 p.m. (PST) Monday through Friday
7:30 a.m. - 4:00 p.m. (PST) Saturday

Visa Credit and Debit Card Phone Numbers

  • Lost/Stolen Card: 503-227-5571 or 1-800-452-0900

- During Business Hours: Speak with a Member Service Representative
- After Hours: Use Telephone Express Teller, (Option 5)

  • Card Activation/PIN Selection: 1-888-241-7054
  • Verified by Visa: 1-866-896-4757
  • Falcon Fraud: 1-866-864-9678

Unitus Mortgage Servicing (Existing First Mortgage ONLY)
Phone: 1-877-877-8367
Hours of Operation:
5:30 a.m. - 9:00 p.m. (PST) Monday through Friday
5:30 a.m.- 2:00 p.m. (PST) Saturday 

Student Loans
Phone: 1-877-230-7659.

Contact Us by Email


Main Email Address
mail@unitusccu.com
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

Unitus Mortgage Servicing (Existing First Mortgage ONLY)
For billing, statements, payments, and insurance inquiries on your existing first mortgage loan: customerservice@loanadministration.com

Website


Have a question about the website or notice an error? Send an email to membercorrespondence@unitusccu.com and we’ll address your concern as quickly as possible. 

Contact Us by Mail


Unitus Community Credit Union
PO Box 1937
Portland, Oregon 97207

Contact Us by Fax


Fax: 503-423-8345

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