If you have successfully logged into the new online and mobile banking experience, and prefer to correspond by secure email, please use the “Message Center” Widget within uOnline to contact a Support Specialist.
You may also call us directly at 1-800-452-0900, option 1. Our Contact Center hours of operation are:
- Monday-Friday 7:30 a.m. – 6:00 p.m.
- Saturday 7:30 a.m. – 4:00 p.m.
Please know we are experiencing high levels of communication volume and are responding as quickly as possible. Thank you for your patience.
Our Member Advocates are here to help
Use this form to contact us by email. Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.
Call our Member Contact Center
Monday through Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Main Phone Numbers
503-227-5571 or 1-800-452-0900
Unitus Mortgage Servicing (for Existing First Mortgage Only)
Monday through Friday (PST): 5:30 a.m. to 9:00 p.m.
Saturday (PST): 5:30 a.m. to 2:00 p.m
Mortgage Questions – Speak to a Home Loan Expert
Monday through Friday (PST): 9:00 a.m. to 6:00 p.m.
Saturday (PST): 10:00 a.m. to 3:00 p.m
Lost or Stolen Visa or Debit Card
If your card is lost or stolen, immediately contact Unitus by calling 503.227.5571 or 1.800.452.0900.
After business hours you can call 503.423.8315 or 1.800.422.3132 and choose option #2.
Reach Us by Mail or Fax
Unitus Community Credit Union
PO Box 1937
Portland, Oregon 97207
If you are a third party looking to obtain a loan payoff or verify loan information please send a signed authorization to the following fax number: 503-423-8330
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