IDgo
IDgo for Unitus is an authentication that is simple, secure, fast and password-less!
Skip those personal information questions
Forget the old way of answering personal questions to verify your identity every time you call us. Say hello to IDgo for Unitus. Just call in from your registered phone and you’ll connect with us, without needing to share any personal information.
Getting started
IDgo for Unitus will use your smartphone’s secure biometrics (Face ID or fingerprint ID) to prove you are who you say you are. When you call us at 503-227-5571 or 800-452-0900 for everyday needs, you won’t need to answer questions or share sensitive data to verify your identity. We’ll already know it’s you.
Frequently Asked Questions
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Q: What are the steps to sign-up for IDgo?
A: To set up IDgo, simply call Member Services and we will walk you through the setup process!Q: What should I do if I think someone has access to my IDgo?
A: Call Unitus immediately.Q: Where can I use my IDgo to authenticate my identity besides Unitus?
A: Currently IDgo is only able to be used at Unitus.Q: Do I need a smartphone to use IDgo?
A: Yes, IDgo utilizes biometrics and security technologies available in today’s smartphones to enable a secure process for identity verification and authentication.Q: Does it cost anything for me to use IDgo?
A: This a service being offered to our members at no additional cost.Q: What type of smartphones can I use for IDgo?
A: Any smartphone that can accept texts and access the internet!Q: Do I need an app for IDgo?
A: Not anymore! You now will receive a secure text message to verify your identity.Q: What can I use IDgo for?
A: Currently you can use it when calling into Unitus. In the future, you will also be able to use it when visiting a branch or having conversations via chat or video banking.Q: How secure is IDgo?
A: IDgo is designed to be highly secure by utilizing security technology including biometrics and cryptography that is built in to today’s smartphones. The design of IDgo leverages these technologies to protect your personally identifiable information (PII) and enable you to share this with only those enterprises that you choose to share it with.Q: Is my personal information sold?
A: IDgo takes securely protecting personally identifiable information seriously and does not sell your information to any other party.Q: Do I have to use biometrics?
A: Yes, biometrics being enabled is a requirement for using IDgo as this is a secure method built into today’s smartphones to authenticate a unique person’s identity.Q: Is there a minimum age for IDgo?
A: Yes, users must be at least 18 years or older to be able to agree to the IDgo privacy policy and terms and conditions.
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