Security Center

Account security is a top priority. Our devoted staff uses state-of-the-art fraud prevention systems to monitor your accounts for suspicious activity 24/7.

Take action if you suspect your identity/account is compromised

If you notice suspicious activity on any Unitus account, credit card or debit card, we are here to help. Contact us immediately using a method below:

  1. Visit our Virtual Branch to live chat or video chat instantly.
  2. Call us at 503-227-5571 or 1-800-452-0900 to get help from a Member Service Specialist.
  3. To report lost or stolen debit or credit card after business hours, call 503-423-8315 or 1-800-422-3132 (option 2).

We also encourage you to file a complaint with the Federal Trade Commission (FTC), the U.S. government agency tasked with investigating deceptive or unfair business practices. This will help protect other innocent people from fraud.

Account security is a team effort

Whether you’re shopping, opening an account, transferring money or just checking your balance, you want to be sure your banking transactions are secure. Being proactive and following the latest industry guidance, you can help protect your accounts from fraudsters.

man browsing web on tablet

Set up security features in seconds

man browsing web on tablet

Sign into our mobile banking and security apps and set up custom features like:

  • Custom alerts and notifications
  • Freeze/unfreeze your card with Card Guard (iOS/Android)

Biometric and Enhanced Security

  • Log in quickly and securely using fingerprint or facial recognition
  • Strong encryption and multi-factor authentication to protect your financial data
  • Single-use passwords and the option to add a unique profile photo add additional security

Fraud Prevention Tips

Learn about common scams, the warning signs, and how you can protect yourself. Search ‘Fraud Prevention Tips’ in our blog to read more.

  • Peer-To-Peer (P2P) Scams

    With Peer-to-Peer payments, it’s never been easier to send money, but these apps do come with risks. Learn how to protect yourself and stay safe.

  • Learn How to Protect Yourself from Identity Theft in a Few Easy Steps

    Don’t fall victim to identity theft! Take action right now to better protect yourself. Get started with these simple to follow steps.

  • Romance Scams: What They Are and How to Beat Them

    Scammers love to take advantage of lonely hearts as these people are typically vulnerable and willing to make new love connections online.

What is Identity theft and how you can protect yourself?

This short video only takes a few minutes to watch and includes the following helpful information:

  • How fraudsters obtain your private information
  • How to protect your phone, computer, and files
  • How to keep yourself secure online and offline

[View descriptive video transcript]

More Ways to Protect Yourself

Leaving so soon?

By clicking on this link you’ll be leaving Unitus Community Credit Union to visit one of our trusted partners. If this was done in error, please click cancel. Otherwise, come back and visit anytime!