What if a merchant announces a security breach?

Contacted by a merchant, or paid during a time that a major retailer announced a security breach?  Peace of mind is a phone call away – you can always check with Unitus to find out which method you used to pay, digital or traditional.  Please call 1.800.452.0900, opt. 1, Monday through Friday from 7:30 AM – 5:30 PM.  Rest assured, when you pay using digital payments, your card info is not stored or transferred to the merchant so your Unitus card data is protected.  If you want to update your card or request a new device code, the process is simple – in fact, it’s easier than if you had paid the traditional way.  Just delete your card from your payment app.  Then, add the card back to the payment app as if you were doing it for the first time.  The digital code associated with your card has been deleted and a new one assigned.

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Contact us by phone

Main Phone Number

503.227.5571
1.800.452.0900

M-F 7:30a to 6:00p, Sat 7:30a to 4:00p

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Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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