What happens if I don’t respond to the text message?

If a response is not received within 5 minutes, a second text will be sent, followed by voice calls to all phone numbers on the Falcon case in an attempt to reach you.

Contact Us

Contact us by phone

Main Phone Number

503-227-5571
1-800-452-0900

Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

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