What happens if I don’t respond to the text message?
If a response is not received within 5 minutes, a second text will be sent, followed by voice calls to all phone numbers on the Falcon case in an attempt to reach you.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.