FAQs related to the COVID-19 pandemic.
We encourage you to use your debit card to make purchases at this time, but if you are in need of cash you have multiple options available to you.
Ask for Cash Back
You can get cash back when you use your debit card at the grocery store.
You can withdraw cash and make deposits at all Unitus ATMs. You also have access to more than 200 ATMs in the Portland metro area and 30,000 across the U.S.
You can now skip your loan payment via uOnline for $30 for eligible loans.
Using your smartphone with the Unitus mobile app, tap the ‘Skip Pay’ widget then follow the on-screen instructions.
Here are four reasons withdrawing extra cash may actually be the worst possible move right now:
Cash is vulnerable
While there is much uncertainty at this time, we want to assure you that your money is safe, and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000. There is no risk to keeping money in your account, but there are countless risks to holding large amounts of cash, such as theft and scams that increase during these times.
Cash is not required
With so many secure ways to access your accounts and to pay your bills, there’s almost no reason you’ll need extra cash. For your safety and protection, we recommend you use your Unitus debit and credit cards when possible. Our cards offer a safe and secure option to make purchases in-person or online. You can also use your debit card to withdraw funds at more than 200 ATMs in the Portland metro area and 30,000 ATMs across the United States.
Cash is tempting
You may actually need less cash at this time. Unless, of course, you’ve got it stuffed in your wallet, tempting you to spend money you would not have spent if it were secure in the bank, earning dividends.
Cash is, well, kind of dirty
As regards your personal health, the Centers for Disease Control and Prevention recommends always washing hands thoroughly after handling cash, because you never know where it’s been. It’s a good idea to keep a few dollars on hand, but carrying around your personal savings will not protect you from viruses or financial hardship.
The safest and easiest way to access your accounts 24 hours a day from anywhere is through our online and mobile banking services. If you do not have our mobile app, now is a great time to download the app or sign up for online access. You can meet nearly all your financial needs, including checking account balances and transaction history, paying bills, making transfers, depositing checks, viewing statements, opening accounts, finding the nearest ATM and more.
We’re dedicated to providing you with a seamless mobile and online banking experience, in addition to the incredible member service we’re already known for. We recommend our step-by-step guides to walk you through the system.
For help logging in to or setting up uOnline, refer to our online banking FAQ page.
Please know there are scammers taking advantage of fears surrounding the Coronavirus. For more information on what to look for, please visit our Security page.