Popular Questions

Our policy is to make funds from your check deposits available to you on the business day that we receive your deposit. Check holds are placed on a case-by-case basis. If a hold is necessary, funds will generally be available no later than the seventh business day after the day of your deposit. The first $200 of your deposit, however, may be available on the first business day.

Funds from any deposit (cash or checks) made at automated teller machines (ATMs) we do not own or operate may not be available until the fifth business day after the day of your deposit.

uTransfer is an online tool members can use to transfer money from one institution to another. It is a member-initiated transfer, unlike Online Bill Pay. The member has to set up a withdrawal from another financial institution to deposit into their Unitus account or schedule a withdrawal from their Unitus account to go to another financial institution.

uTransfer is a free service provided to each and every member of Unitus Community Credit Union.

Unitus offers free overdraft protection transfers from your savings and money market accounts. We also offer overdraft transfers from your Unitus Visa or KWIK line of credit account, for a small fee, (interest begins to accrue immediately; refer to your loan agreement and disclosure for information regarding loan advances, including repayment terms).

Additionally, we offer an overdraft program on all of our checking accounts (except Right-Choice Checking) called Check Protect. Check Protect is an opt-in courtesy overdraft program that pays checks and debits (except ATM withdrawals) that would overdraw a checking account, up to the account’s Check Protect limit. This is a fee-based service. For additional details please also see our Check Protect Program disclosure.

If a member has an Interest Checking account, there is a required minimum balance of $500 to avoid a monthly service fee (unless you’re 50 or older). If the checking balance is below $500 at the end of any business day during the month, a $7.50 service charge will be assessed at the end of the month.

If you are 50 or older, you can sign up for our Optima Club and enjoy the benefits of Optima Checking. Optima Checking is an interest-bearing checking account with no minimum balance.

There is no monthly service fee for Unitus Checking.

To add or remove a joint owner on your account, you will need to complete a Membership Application with the updated information. Please call or email us to receive a membership application.

When adding a joint owner to your account, you will also need to have them sign the application and provide proof of ID. Be sure to make a copy of the front and back of your ID!

Then simply mail or fax the application back to us at Unitus Community Credit Union, PO Box 1937, Portland, Oregon 97207-1937 or fax us at (503) 423-8345.

When transferring to another Unitus account and funds are not available to complete the transfer, no transaction will take place and you’ll receive a notification indicating that you do not have sufficient funds in the source account.

When transferring to another financial institution and funds are not available at the time the external transfer is initiated, no transaction will take place and in the history tab you’ll see an ‘NSF’ (Non-Sufficient Funds) notification rather than the ‘Paid’ notification.

If transferring funds from another financial institution and funds are not available to complete the transfer at the time Unitus attempts to access the funds, the other institution may charge you a fee. Please check with the other financial institution for details.

Instant Issue is a service that allows members to replace a lost, stolen or damaged credit/debit card instantly at any Unitus branch.

A stop payment can be placed online by calling 1.800.452.0900 or by logging onto uOnline, selecting ‘Services’, then selecting ‘Stop Draft Placement’. There is a fee for placing a stop payment; the fee can be located here.

If a check is returned due to non-sufficient funds, a $30 fee is assessed. The processing institution may present the check a second time (depending on their policy). Please note that not all financial institutions present checks twice.

A POS or “Point of Sale” transaction is a purchase made with your Visa debit card and you are required to enter your PIN on a keypad. POS transactions post to your account immediately. On your statement, a POS transaction will show the amount and the address (and sometimes) the name of the merchant.

Contact Us

Contact us by phone

Main Phone Number


M-F 7:30a to 6:00p, Sat 7:30a to 4:00p

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

Email Us

Leaving so soon?

By clicking on this link you’ll be leaving Unitus Community Credit Union to visit one of our trusted partners. If this was done in error, please click cancel.

Otherwise, come back and visit anytime!

Cancel Accept