Security

How Unitus protects you

National Credit Union Association (NCUA) Vishing Scam

Several credit union members nationwide have been contacted by a fraudulent automated phone call (also known as a ‘vishing’ scheme) claiming to be from the National Credit Union Association (NCUA) and notifying them that their debit card(s) have been compromised. THIS IS A SCAM. DO NOT PROVIDE ANY SENSITIVE PERSONAL INFORMATION. HANG UP. The NCUA neither seeks personal information from members over the phone nor handles day-to-day maintenance of members account information. If you receive an automated phone call like the one described, please contact the NCUA’s Consumer Assistance Center Hotline at 1-800-755-1030 or by email at phishing@ncua.gov to report the scam. Hours of operation are Monday-Friday 8:00 a.m. – 5:00 p.m. EST OR (5:00 a.m. – 2:00 p.m. PST.)

Target Stores Security Breach Announcement

Target Stores recently reported that approximately 40 million credit and debit card accounts may have been compromised through a security breach between November 27 and December 15, 2013. The cards were used at U.S. stores nationwide.

Unitus is aware of the event, and we are working to determine the impact to our members.  We are actively consulting with authorities and will update this page as more information is uncovered.

There is no need to cancel your account or change your PIN at this time. Unitus utilizes software that monitors your accounts for suspicious activity, and if we determine that your account may be at risk, we will notify you and reissue your card. Plus, your card is protected by the VISA Zero Liability program. We encourage members to regularly check their accounts via uOnline, the Unitus Mobile App, uText, or Telephone Express Teller. If you find suspicious activity on your account, please notify us immediately by calling the number on the back of your card, or 503-227-5571 or 1-800-452-0900.

Target Phishing Scam

Recently, scammers have taken advantage of the publicity surrounding the Target data breach to conduct phishing attacks. These attacks take the form of emails that appear to be from Target and ask the recipients to either provide personal information or click on a link in the email. If you receive an email from someone claiming to be Target, do not reply to or provide personal information to the sender. Assume it is a scam. Also, do not click links in the email, even if it appears legitimate. Scammers use links to install viruses or direct you to spoof sites that can steal information. 

Remember that Unitus will never ask for personal information, account information or your PIN (Personal Identification Number) in an email message. If you receive a phishing email from what appears to be Unitus, please report it to our fraud department and delete the email from your mailbox. Do not reply to or click on the link it provides.

Policies

Unitus Community Credit Union adheres to a strict information security policy designed to protect the security and confidentiality of your financial and personal information. The Board of Directors has established policies that provide explicit direction for securing your information and the assets of the organization. The Board has also issued a "Standards of Business Conduct" policy requiring a high level of integrity, honesty, and fairness by its employees, third-party vendors, and other persons and entities associated with Credit Union operations.

Computer Security
The security of your personal information is of the utmost importance to the Credit Union. We have state-of-the-art systems to secure our computer servers and networks, and several additional layers of security to ensure your personal and account information remains safe and secure. Listed below you'll find information about some of the measures we have in place. Of course, there are details that we can't provide in order to maintain the integrity of our security systems.

    • Firewalls protect our network from outside intrusion by state-of-the-art redundant and load-balanced firewalls preventing non-authorized access to our internal systems.
    • Secure transmissions ensure that information remains confidential. Encryption technology protects data in the following ways:
      • Authentication ensures that you are communicating with us and prevents a computer from impersonating Unitus.
      • Confidentiality is maintained by using encryption to scramble your data so it cannot be read by an unauthorized party.
      • Data Integrity verifies that the information you send to us is not altered during the transmission.
      • Computer anti-virus protection detects and prevents viruses from entering our network systems.
      • Advances in security technology are constantly evaluated to ensure that we provide the right protection for you.

    Protecting Your Child's Privacy
    The online financial services offered through Unitus Community Credit Union’s website are not designed for or directed toward children under the age of 13. We do not knowingly solicit or collect data from children, and we do not knowingly market to children online without express parental consent or notification. If we receive online information from any child we will only use the information to respond directly to a child’s request. We recognize that protecting children’s identities and online privacy is important and that responsibility rests with us and with parents. If you believe your child has provided personally identifiable information to us, please contact us so we can allow you the opportunity to review and delete such information.

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