Fraud Prevention Tips

Safety First: Fraud Prevention Checklist

(2 Minute Read) — While nearly all merchants and organizations have anti-fraud security measures in place, recent high-exposure breach events at major companies have shown that it’s difficult to completely prevent fraud for even the most sophisticated defense systems.

That said, as a savvy individual, there are things you can do to both reduce your risk of experiencing fraud and minimize any potential fraud loss.

Follow this fraud prevention checklist of things you can do today to remain safe on an everyday basis:

  • Log into uOnline and update the contact information connected to your Unitus account. Make sure your phone, email, and street address are all up to date so we can contact you quickly in case of any suspicious activity from fraudsters. Early detection is the most effective way to limit or eliminate loss. If you suspect you are a victim of identity theft, learn more about what rights you have.
  • Enroll in Fraud Text Alerts. Once you do, we can notify you instantly via SMS text of any suspicious activity on your account. Again, early detection is crucial.
  • Download the Unitus Card Guard mobile app (iOS/Android). The app allows you to turn off or turn on your card instantly to ensure only you can access your card. It lets you set spending alerts and receive instant notifications of account activity to make sure you are in complete control of your card.

If your Unitus card is ever at risk of being compromised due to a security breach at a merchant, such as Target or Home Depot, rest assured we will act swiftly.

We will contact you to inform you of the merchant breach. We will then walk you through the process of canceling your card and issuing you a new one to protect your data and your finances.

When you feel secure and confident, you’re more able to serve your family, your community, and yourself. We’re here to help.


About the author: DJ Jones

DJ joined the Unitus Community Credit Union family in May 2018 to lead the Fraud & Security Department.

She brings over twenty-five years’ experience in investigations with a background that encompasses data breach remediation, identity theft restoration, insurance and legal investigations and financial services.

Originally from Alabama (Roll Tide!), Portland has been her home for 20 years. She and her wife are self-described foodies that love to travel and explore.

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