Q: What are the steps to sign-up for id-go?
A: To set up id-go, simply Call Member Services and we will walk you through the setup process! You will need to have your Drivers License or State Issued ID for setup.
Q: What should I do if I think someone has access to my id-go?
A: Call Unitus immediately.
Q: Where can I use my id-go to authenticate my identity besides Unitus?
A: Currently id-go is only able to be used at Unitus.
Q: Do I need a smartphone to use id-go?
A: Yes, id-go utilizes biometrics and security technologies available in today’s smartphones to enable a secure process for identity verification and authentication.
Q: Does it cost anything for me to use id-go?
A: This a service being offered to our members at no additional cost.
Q: What type of smartphones can I use for id-go?
A: Any smartphone that can accept texts and access the internet!
Q: Do I need an app for id-go?
A: Not anymore! You now will receive a secure text message to verify your identity.
Q: What can I use id-go for?
A: Currently you can use it when calling into Unitus. In the future, you will also be able to use it when visiting a branch or having conversations via chat or video banking.
Q: How secure is id-go?
A: id-go is designed to be highly secure by utilizing security technology including biometrics and cryptography that is built in to today’s smartphones. The design of id-go leverages these technologies to protect your personally identifiable information (PII) and enable you to share this with only those enterprises that you choose to share it with.
Q: Is my personal information sold?
A: Cozera (id-go) takes securely protecting personally identifiable information seriously and does not sell your information to any other party.
Q: Do I have to use biometrics?
A: Yes, biometrics being enabled is a requirement for using id-go as this is a secure method built into today’s smartphones to authenticate a unique person’s identity.
Q: Is there a minimum age for id-go?