If you experience this error, please check that you have the correct information entered in the format outlined on the page and please ensure that you are a borrower or co-borrower on the loan. This may also mean that your loan payment cannot be made through this service because your minimum payment is greater than $1500, your loan is paid off in full, your loan is set to be paid off within 2 months or if your loan is 30 or more days delinquent. Please contact the Loan Services department at 503-423-8399 if you would like to make a payment to a loan that is not displaying for you.
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