What if I lose my card?
- Contact us and report your card as lost. A replacement card will be sent within a few working days. (Please refer to terms and conditions for more information on reporting lost cards.)
- You will need to delete the lost card from the service and add the details for the new card.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.