What if I do not receive texts?

Confirm the device is set to accept text messages.
If yes, is the service provider blocking their text messages for any reason?

Note: Alerts are sent when an authorization is sent to the card by the merchant. Generally, this is immediate but there will be occasions when the alerts will not be received immediately after the purchase due to the merchants’ method of processing transactions.

Contact Us

If you still need help finding an answer, please reach out to us by phone, appointment, or live chat. Visit our Contact Us page for more information.

Leaving so soon?

By clicking on this link you’ll be leaving Unitus Community Credit Union to visit one of our trusted partners. If this was done in error, please click cancel. Otherwise, come back and visit anytime!