What if I change wireless carriers?
- If you do not change your mobile phone number and mobile device when you switch to a participating wireless carrier service, your service will work without interruption.
- If you do change your mobile device but not your phone number:
- Download the app to your new mobile device.
- You will be required by the application to authenticate as the device is a part of the authentication process.
Contact us by phone
Main Phone Number
Monday–Friday: 7:30 a.m. to 6:00 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.