How do I report fraud or suspicious activity on my account?

The sooner you detect fraud, the lower the financial impact. If you think you’ve been a victim of fraud or your identity has been stolen, take the following steps:

For lost or stolen Unitus credit or debit cards, immediately call 503.423.8315 or 1.800.422.3132 and choose option # 2.

If you suspect other fraud with your Unitus accounts or relationship, call 503.227.5571 or 1.800.452.0900.

You may also visit our Contact Us page and submit an inquiry form, just select ‘Suspicious activity on my account’ from the drop-down. If you are contacting us via personal email, please have you email’s subject line read: ‘Suspicious activity on my account’. This will help our staff assist you.

If you are a victim of identity theft, contact the fraud department of any one of the three credit-reporting agencies to place an alert on your credit file. The alert requires creditors to take additional steps that protect you against identify theft.

Equifax
www.equifax.com
800.525.6285

Experian
www.experian.com
800.397.3742

Trans Union
www.transunion.com
800.680.7289

Contact Us

Contact us by phone

Main Phone Number

503.227.5571
1.800.452.0900

M-F 7:30a to 6:00p, Sat 7:30a to 4:00p

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

Email Us

Leaving so soon?

By clicking on this link you’ll be leaving Unitus Community Credit Union to visit one of our trusted partners. If this was done in error, please click cancel. Otherwise, come back and visit anytime!

Accept