Welcome to Unitus Support. How Can We Help?
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Support Topics
Business Services
Learn more about our business accounts, loans and services.
Checking and Savings
FAQs related to our checking and savings accounts.
Credit Cards
Learn how to redeem your Platinum Rewards points.
Digital Wallet
Digital Wallet facilitates secure digital payments making it so simple to pay online, on your phone, and in-store.
Fraud and Security
See fraud alerts and report a lost or stolen card.
Loans
FAQs related to our home, auto, bicycle, and more.
Online Banking
Get help with accessing and using uOnline and our mobile banking tools.
Popular Questions
Our routing number is 323075699.
You can find the correctly formatted account number on the bottom of one of your Unitus checks. The first group of numbers on the left is the Unitus routing number. The next group of numbers is your account number.
For direct deposit, you’ll need a 14-digit number. To convert your Unitus checking account number into a correctly formatted 14-digit number, add “1” to the beginning, then add zeros between the “1” and your account number, as needed, to reach 14 digits. Here is an example:
Example account number: 199240616
This account number is 9 digits long, so we’ll add 1 plus four zeros to the front of the number to reach 14 digits: 10000199240616
If you have questions, visit a branch or call our contact center at 503.227.5571 or 1.800.452.0900 to obtain the correctly formatted account number for direct deposit.
Once you log into your account, hover over “Add Account” in the top menu bar, then click on “Go Savings”. The prompts will allow you to deposit funds into your new Go Savings account.
If you are a member and have a mobile device, visit our Go Savings mobile page to open your account.
If you discover an unauthorized transaction on your account or if your card is lost or stolen, immediately contact Unitus by calling 503.227.5571 or 1.800.452.0900.
After business hours you can call 503.423.8315 or 1.800.422.3132 and choose option # 2.
No. The first $2,499.99 earns the rate in the first tier, the next $2,500-$4,999.99 earns the rate in the second tier, and so on. When interest is paid to the account, the total interest amount is a combination of the amount earned in each tier. Example! If your balance is $25,000, it earns interest like this: $2,499.99 earns 2.96%, the next $2,499.99 earns 1.98% and the remaining $20,000.02 earns 1.00%.
Simply put the Unitus ACH routing number and your ACH formatted account number on the authorization form provided to you by your employer or check issuer.
Get more information about direct depositYes. We will change them as the market changes.
This savings is available to Consumer, IRA and Trust accounts only. Business, ESA and HSA accounts do not qualify.
No. It is limited to one Go Savings account per Unitus membership.
uTransfer is an online tool members can use to transfer money from one institution to another. It is a member-initiated transfer, unlike Online Bill Pay. The member has to set up a withdrawal from another financial institution to deposit into their Unitus account or schedule a withdrawal from their Unitus account to go to another financial institution.
uTransfer is a free service provided to each and every member of Unitus Community Credit Union.
Contact Us
Contact us by phone
Main Phone Number
503.227.5571
1.800.452.0900
M-F 7:30a to 6:00p, Sat 7:30a to 4:00p
Contact us by email
Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.