Equifax Breach

What you need to know

Credit rating firm Equifax recently revealed a data breach which exposed access to personal information of 143 million Americans and 209,000 U.S. credit cards.

You may be concerned about the effects this breach will have on you and your credit. Please be assured the Security of your information is our top priority, and we will continue to monitor this situation closely and keep you informed of any developments that may affect Unitus members.

Important Information


Please review the following information to better understand how this breach may affect you and ways you can monitor and protect yourself from fraud.

How does Unitus use credit reporting companies?

Unitus uses information from Equifax, Experian, and Transunion to make credit decisions on new and existing accounts. Unitus also reports loan repayment information back to these credit bureaus.

Was Unitus breached?

No, Unitus is secure and we have not been breached. However, if Equifax contacts you and informs you that you are impacted by the card breach, please contact us as soon as possible and we’ll take the appropriate steps to file a dispute or fraud report on your behalf. We also recommend you add a code word to your account for security and setting up account alerts on your account.

Do I need to be worried about my Unitus accounts?

Your Unitus debit and credit card are protected by Visa Zero-Liability protection and Visa Fraud protection 24/7. You should always be cautious and review your accounts on a regular basis. With that being said, it is a great opportunity to take advantage of account alerts and adding a unique code for telephone access to your account. The best way we can serve you is by having your current email and mobile phone number.

What information was compromised?

According to Equifax the following was compromised, “The information accessed primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.”

Does Unitus expect this breach to affect its members?

The breach was widespread and will affect many of our members.

I don’t appear to be part of the breach but what can I do to monitor my accounts and credit history?

The best way to do this is by checking your Unitus account regularly via uOnline and/or our mobile app, as well as accounts at any other financial institutions. In addition, you can pull a copy of your credit report from each major bureau once per year at www.annualcreditreport.com. We recommend doing this on a regular basis to keep an eye out for any unauthorized or unusual activity.

Equifax is promoting their own credit monitoring service, TrustedID, free for one year but may require payment after that. (IMPORTANT: You must waive your right to class-action or personal lawsuits against Equifax to use this service.)

What if I notice unauthorized or unusual activity on my Unitus account?

Please let us know as soon as possible and we’ll take the appropriate steps to file a dispute or fraud report on your behalf.

Does Unitus provide financial education opportunities regarding credit report tips, building credit, and free credit reports?

Unitus is dedicated to the financial well-being of our members so we have many tips and educational topics and resources when it comes to your credit. Please visit our Financial Fitness page to learn more and view the ‘Identity Protection’ video found in our Financial Life Minutes program.


For additional tips please visit the Federal Trade Commission ‘Consumer Information’ page here.

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