Credit Union Statement of Commitment to Members

We are dedicated to our members and our community, and committed to good business practices that strengthen our membership.

Committed to our Members Since 1937

As a member-owned, not-for-profit financial cooperative, Unitus Community Credit Union is truly committed to our members, and has been since 1937. We will uphold our fundamental responsibility to actively serve people in our 15-county Oregon field of membership, and the State of Washington. We will treat all members as an important member of the Unitus family. We will deliver a range of low-cost products and services that meet the diverse economic and social needs of members and potential members. We will demonstrate our commitment to our members in all facets of our operations.

We will continue to communicate our services so that members, potential members, legislators, regulators and our community will understand and appreciate the unique role that member-owned financial cooperatives play in their lives.

We will make a difference with the way we serve our members. We won’t hesitate to go the extra mile to make sure our member’s financial needs are met—or exceeded. With each member interaction, we will continue to look for ways to build a long-term relationship. That’s the Unitus difference—unparalleled service, unbelievably smart rates, and uncommon courtesy.

Throughout Unitus Community Credit Union’s statement of commitment, we put forth every effort to enable our members to become financially self-sufficient and successful, and will work hard alongside our members to help them meet their financial goals and achieve their financial dreams.

This Statement of Commitment to Members is consistent with our credit union principles of “Not for Profit, Not for Charity, But For Service” and our philosophy of “People Helping People.” This statement represents the good business practices that ensure the financial strength of our credit union on behalf of our members.

Section I: Service to Members

Unitus Community Credit Union strives to offer programs, products and services designed to improve the economic and social well-being of our members while returning financial value to members and our membership at large.

Current Services include:

  • Prime Share Savings
  • Special Savings — a secondary savings account to help members reach their financial goals. Popular uses for our Special Savings accounts include: vacation, wedding, taxes and hobbies.
  • Health Savings Account — a smart and affordable way to save for medical expenses. Members who qualify for these accounts can earn interest on these balances while realizing tax benefits associated with these accounts.
  • Unitus Checking — No Monthly Service Fee
    – Visa Debit Card
    – Free Direct Deposit
    – Free Online Banking (uOnline), Online Bill Pay and eStatements
    – Telephone Express Teller
    – Overdraft Protection
    – Access to Your FICO® Score (must also maintain the following accounts/services at Unitus: Credit Card, Vehicle Loan, Personal Loan, Home Equity Loan/Line, or Mortgage Loan)
  • Money Market Accounts
  • Certificates of Deposit (CD)
  • Traditional IRA, Roth IRA, and IRA Certificates
  • Loans with Competitive Rates
    – Home Loans
    – Home Equity Loans & Lines
    – Auto Loans
    – Additional Vehicle Loans
    – Student Loans
    – Personal Loans
    – Loan Protection
  • Specialty Loans
    – Green Loan
    – Bicycle Loan
  • Credit Cards with No Annual Fee
    – Platinum Rewards Visa
    – Unitus Classic
    – Unitus Secured Visa
  • Business Services
    – Business Checking and Savings
    – Money Markets
    – Certificates of Deposit (CD)
    – SEP IRAs
    – Merchant Services
    – Payroll Services
    – Remote Deposit Capture
    – Loans
    – Lines of Credit
    – Vehicle and Specialized Vehicle Loans
  • Youth Solutions — uSavers Kids Club for Kids Ages 5-12
  • College Financing with Zero Origination Fees
  • Educational Savings Certificates
  • MEMBERS® Financial Services — Personal Financial Management Services
  • Nine Convenient Credit Union Locations
  • Shared Branching
  • Online Services
    – Online Banking via uOnline
    – Mobile Banking
    – Online Bill Pay
    – Total Finance — Personal Financial Management Tool
    – eStatements
    – SnapCheck — Remote Deposit Capture
    – Online Calculators — Mortgage, Auto Loan, Savings, Retirement, Income & Insurance and Credit Card & Debt Consolidation
  • Other Services:
    – Unitus Visa Pre-Paid Card
    – Unitus Visa Gift Cards
    – Drive Through Services
    – Direct Deposit
    – Wire Transfers
    – Notary Public Service
    – Night Depository Service
    – Safe Deposit Boxes
    – ATMs
    – Foreign Exchange Services
    – Automatic Transfers
    – Financial Scholarships
    – And more…

Section II: Member Education

Unitus Community Credit Union is committed to ongoing member education, including providing financial education to members to enhance their lives. We are dedicated to educating our community and legislators about the uniqueness of credit unions as financial cooperatives.

Current programs that support member education and advocacy:

  • Quarterly Connections Newsletter
  • Website — Financial Fitness
    – Credit Report Tips
    – Tip on Building or Rebuilding Credit
    – Free Credit Report
    – Your FICO® Score
    – Avoiding Foreclosure
    – Avoiding Repossession
    – Home & Family Finance Resource Center
    – Online Calculators — Mortgage, Auto Loan, Savings, Retirement, Income & Insurance and Credit Card & Debt Consolidation
  • Educational Seminars:
    – Home Buying
    – Understanding Your Credit
    – Social Security and Your Retirement
    – College Financing 101: Understanding Your Award Letter
    – ID Theft
  • On-site Business Presentations
  • Unitus Employee Orientation for Member Education
  • MEMBERS® Financial Services gives members access to solutions tailored to fit their financial needs
  • Financial Counseling
  • Business Development Officers visiting schools and businesses within our field of membership
  • Credit Union employees volunteering in schools
  • Credit Union Days at the Capitol — Washington and Oregon

Section III: Involvement/Government

Unitus Community Credit Union will endeavor to preserve the credit union democratic principles, including continued education for our Board of Directors and multiple volunteer opportunities within the credit union.

Current programs that support involvement/governance:

  • Annual Meeting
  • Board Elections
  • Continuing Education for Board of Directors, Management and Staff
  • Volunteer Involvement on Active Committees

Section IV: Diversity

Unitus Community Credit Union recognizes the value of demographic diversity in staff as well as volunteers and will strive to bring people of diverse backgrounds and experiences into leadership and other roles at the credit union.

Current programs that promote diversity:

  • Equal Employment Opportunity
  • Bi-Lingual Staff
  • Products and Services to address the Diverse Needs of the Membership
  • Accessibility
    – Online Banking for Members 24 Hours a Day, Seven Days a Week
    – 5,000 Shared Branching Locations
    – 30,000 Surcharge-Free CO-OP-ATMs nationwide
  • Nine Branch Locations
    – Peterkort
    – Mall 205
    – Salem
    – Clackamas
    – Beaverton
    – Unitus Plaza
    – Tanasbourne
    – Mill Plain Crossing
    – N. Williams

Section V: Commitment to the Credit Union Movement

Unitus Community Credit Union will continually promote the credit union movement by advocating the difference credit unions make in the communities we serve and at all government levels.

Current Activities that Support the Credit Union Movement:

  • Northwest Credit Union Association (NWCUA)
  • Political Activity — Credit Union Day at the Capitol
  • Credit Union Legislative Action Committee (CULAC)
  • Credit Union Legislative Action Fund (CULAF)
  • Member of the Corporate One Federal Credit Union
  • Member of the Filene Research Institute
  • Members of Local Chamber of Commerce within our Field of Membership
  • Employee Education Assistance for Credit Union Related Studies
  • National Credit Union Youth Month
  • Recognize National Credit Union Week

Section VI: Community Involvement & Corporate Citizenship

By participating in public service activities, Unitus Community Credit Union strives to be an active partner in our communities. We recognize that practicing good corporate citizenship supports the credit union philosophy of “People Helping People”. We also recognize that it will help to raise the overall social and economic well-being of those in our field of membership and help to strengthen ties within the communities.

Employees of Unitus Community Credit Union routinely donate over 1,300 hours of volunteer time each year to nonprofit agencies in the local community.

Activities Performed that Demonstrate Public Service/Corporate Citizenship:

  • Adopt A Class Program at Vestal School
  • Annual Holiday Drive Benefiting Local Nonprofits
  • Annual School Supply Drive Benefiting the Following Title 1 Schools:
    – Hoover Elementary
    – Mill Plain Elementary
    – Sacramento Elementary
    – West Tualatin View Elementary
    – Whitcomb Elementary
    – William Walker Elementary
    – WL Henry Elementary
  • Children’s Miracle Network Fundraisers
  • Credit Unions for Kids Fundraisers
  • Employee Casual Day Donations to Various Organizations
  • Employees Donate Volunteer Hours to:
    – Clackamas Service Center
    – David Douglas High School, Mock Interview Program
    – Easter Seals
    – Financial Beginnings
    – Good Neighbor Center
    – Habitat for Humanity
    – Helping Hands
    – Junior Achievement
    – New Avenues for Youth
    – Schoolhouse Supplies
    – Schoolhouse Supplies, Tools for Schools
    – Share
    – SMART (Start Making A Reader Today)
    – SnowCap Charities
    – Doernbecher Children’s Hospital
  • Unitus staff members assume leadership roles in the community by serving on various boards, clubs and groups such as local Chambers of Commerce, and Oregon Business Association (OBA).

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