Ready to assist you in any way we can

Special Financial Assistance

We’re here to help! We’ve created special financial assistance as we work through this challenging time together:

Emergency Loan

A short-term emergency loan available to you at zero percent for up to 12 months, with no payment for 90 days (certain restrictions may apply). Reach out to our Contact Center for more information.

Skip a Loan Payment

You can now skip your loan payment via uOnline for free for eligible loans.

Using your smartphone with the Unitus mobile app, tap the ‘Skip Pay’ widget then follow the on-screen instructions.

Financial Wellness

Visit our Financial Wellness page to find how Unitus can help you improve your financial well-being.

Early Withdrawal

No fee or penalty for withdrawing funds early from a Certificate of Deposit

Loan Modification Options

Call one of our specialists at 503-423-8770 to determine the right relief option to best meet your needs.

If you are stressed about your finances, please don’t wait to contact us. We are here to assist you and all of our membership through these challenging times.


States Offering Special Assistance

Oregon

Oregon offers insurance benefits that officials say might help workers affected by the pandemic. The state’s Work Share program allows some workers to get benefits if their hours are cut, or if their employer shuts down temporarily. Learn more about the Oregon Work Share Program.

Washington

Washington is offering emergency Employment Security programs to help relieve the burden of temporary layoffs, isolation and quarantine for workers and businesses. Learn more about Washington’s Employment Security Programs.

Washington businesses big and small continue to avoid layoffs using the Employment Security Department’s Shared Work Program, which helps more than 700 Washington businesses.

Branch & Account Access

Select branches are open. Appointments are welcome!

Reminder: Masks are required for appointments and other lobby activities. If you do not have one, we are happy to provide one for you. Appointments are not needed for basic teller transactions or for use of coin machine.

For more details on the steps we’re taking to help keep our members and staff safe, visit our Heath & Safety section.

Branches Offering Appointments

Appointments are welcome at the following branches:

  • Clackamas
  • Beaverton
  • Mill Plain (closed Saturday)
  • Gresham
  • Tanasbourne (closed Saturday)
  • Mall 205
  • Salem
  • Unitus Plaza (closed Saturday)

Branch Hours
Mon-Fri: 9:00 a.m. – 5:00 p.m.
Sat: 10:00 a.m. – 2:00 p.m.

To schedule an appointment, click here.

Note: Shared Branching transactions currently not available.

Branches Offering Drive-Thru

  • Clackamas
  • Beaverton
  • Mill Plain (closed Saturday)
  • Salem

Drive-Thru Hours
Mon-Fri: 9:00 a.m. – 5:00 p.m.
Sat: 10:00 a.m. – 2:00 p.m.

Note: Shared Branching transactions currently not available.

24/7 ATM Access

Skip the wait at the drive-thru by withdrawing cash and depositing checks at all Unitus ATMs.

You also have access to more than 200 ATMs in the Portland metro area and 30,000 across the U.S.


Mobile & Online Banking Available 24/7

Mobile and uOnline banking allows you to access your money safely. We encourage you to use our convenient digital banking tools. You can register for uOnline here or download our mobile app for your iOS or Android smartphone.

uOnline Banking Guides

For more information on how to use uOnline and view our “How To” Guides, click here.

Digital Banking Tools

Mobile Deposit

Depositing checks is easy with mobile deposit. Using your smartphone with the Unitus mobile app, tap the SnapCheck widget and follow the on-screen instructions. Check out our ‘Mobile Deposit’ How-To Guide to get started.

Online Banking

Access your accounts, transfer funds, pay bills and more. To get started, click the “Log into uOnline” button near the top-right of this page. For help logging in, or for other tips and guides, click here.

Mobile App

Download the Unitus Mobile app for iPhone or for Android. Check balances and transactions, deposit checks with the snap of a photo, transfer funds inside or outside Unitus, pay bills, locate your nearest ATM, and more – anywhere, anytime.

Digital Wallets

Connect your Unitus debit and credit card to your Digital Wallet to complete contactless transactions by connecting your debit or credit card to Apple Pay®, Samsung Pay® and Google Pay™. If you absolutely need to visit a retailer, it’s a good idea to carry your own pen to sign any receipts as well as hand sanitizer to avoid unwanted germs.

e-Statements

To help ensure your Unitus account statements get delivered timely, we encourage you to sign up for eStatements. Too often we see statements returned due to the incorrect mailing address.

Benefits of eStatements:

  • Free to members
  • Can’t be lost or stolen
  • Stored on secure servers
  • Access to 18 months of statements
  • Receive email reminders when your eStatement is available
  • Paperless…good for the environment

Sign up for eStatements

To start receiving eStatements, login to uOnline and click on the ‘eStatements’ widget. Download our step-by-step guide.

Health & Safety

Important Updates

As of June 24, Governor Kate Brown is requiring face coverings to be worn in all indoor public spaces in select Oregon counties. Unitus is complying with the governor’s directive as select Unitus branches are located within several of these counties.

The guidance applies to businesses and members of the public visiting those businesses. These counties include:

  • Multnomah
  • Clackamas
  • Washington
  • Marion
  • Polk
  • Hood River
  • Lincoln

Face Covering Details

  1. Face coverings are now required to enter our branches. Unitus staff can provide you a disposable mask if needed.
  2. Members will be allowed entry into our branch without a face covering if they have a medical or physical condition that prevents them from wearing a face covering.
  3. If you prefer not to wear a face covering, Unitus staff will make every effort to provide an alternate banking solution. Alternatives include:
    • Online account opening
    • Mobile deposit
    • ATM access
    • Bringing documents outside to sign
    • Drive thru and other digital services
  4. Children under the age of 12 will not be required to wear face coverings. If desired, Unitus staff can provide your child a disposable mask.

Unitus takes the health and safety of our members, staff, and community very seriously and we will continue to monitor news surrounding the coronavirus. We have implemented measures to help prevent the spread of the virus:

Staff Training

We have shared instructions with our staff on the importance of washing their hands, using hand sanitizer, and frequently wiping down their work surfaces with sanitizing wipes.

Working Remotely

Staff has been encouraged to work from home if possible and limit in-person interactions both at Unitus administrative offices and branches.

Social Distancing

Social distancing practices are encouraged, so if we do not shake your hand when you visit us, please understand we are thinking of your safety and appreciate your membership.

Increased Cleaning

Janitorial cleaning services at all of our branches and offices have been increased.

Travel Suspended

Business-related travel outside of our immediate community has been suspended and we are avoiding participation in large events.

FAQs

Contact Us

Contact us by phone

503.227.5571
1.800.452.0900

Mon-Fri: 7:30 a.m. – 6:00 p.m.
Sat: 7:30 a.m. – 4:00 p.m.

See all contact information

Contact us by email

Please note that when you’re sending us an email, do not include personal information such as your account number or social security number.

 

Email Us

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